Resetting Your Password

From the login screen

  1. On the login screen, tap Forgot Password?
  2. Enter the email address linked to your account.
  3. Check your inbox for a reset link (check spam if not received within 2 minutes).
  4. Click the link and enter your new password.
  5. Log in with your new password.

While logged in

  1. Go to ProfileSettingsChange Password.
  2. Enter your current password.
  3. Enter and confirm your new password.
  4. Tap Update Password.

Tips for a strong password

  • At least 8 characters
  • Mix of letters, numbers, and symbols
  • Don't reuse a password from another service

Account locked?

After 5 failed login attempts, your account is temporarily locked for 15 minutes. If you're still locked out after this, contact [email protected].