Resetting your password
Resetting Your Password
From the login screen
- On the login screen, tap Forgot Password?
- Enter the email address linked to your account.
- Check your inbox for a reset link (check spam if not received within 2 minutes).
- Click the link and enter your new password.
- Log in with your new password.
While logged in
- Go to Profile → Settings → Change Password.
- Enter your current password.
- Enter and confirm your new password.
- Tap Update Password.
Tips for a strong password
- At least 8 characters
- Mix of letters, numbers, and symbols
- Don't reuse a password from another service
Account locked?
After 5 failed login attempts, your account is temporarily locked for 15 minutes. If you're still locked out after this, contact [email protected].